{"id":45,"date":"2026-08-18T05:04:23","date_gmt":"2026-08-18T05:04:23","guid":{"rendered":"https:\/\/populussocks.com\/returns-refunds-2\/"},"modified":"2026-08-18T05:06:19","modified_gmt":"2026-08-18T05:06:19","slug":"returns-refunds","status":"publish","type":"page","link":"https:\/\/populussocks.com\/zh\/returns-refunds\/","title":{"rendered":"Returns &#038; Refunds"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Returns &amp; Refunds<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We want you to love your POPULUS socks. If something isn&#8217;t right, we&#8217;re here to make it easy.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Our Policy<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Items may be returned within <strong>30 days<\/strong> of delivery.<\/li>\n\n\n\n<li>Items must be <strong>unworn, unwashed and in original packaging<\/strong> with tags attached.<\/li>\n\n\n\n<li>For hygiene reasons, socks that have been worn or washed cannot be returned.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">How to Start a Return<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Email <a href=\"mailto:support@populussocks.com\">support@populussocks.com<\/a> with your order number and the reason for return.<\/li>\n\n\n\n<li>We&#8217;ll reply with return instructions and (where applicable) a return address.<\/li>\n\n\n\n<li>Ship the item back. We&#8217;ll process your refund within <strong>5\u20137 business days<\/strong> of receiving it.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">Refunds<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Refunds are issued to the original payment method. Please allow up to 10 business days for the funds to appear, depending on your bank or card provider.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Exchanges<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Wrong size? Contact us within 30 days and we&#8217;ll help arrange an exchange (subject to stock availability). Return shipping for exchanges may apply.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Damaged or Incorrect Items<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If your order arrives damaged or incorrect, please contact us within <strong>7 days<\/strong> with photos, and we&#8217;ll make it right at no cost to you.<\/p>","protected":false},"excerpt":{"rendered":"<p>Returns &amp; Refunds We want you to love your POPULUS socks. If something isn&#8217;t right, we&#8217;re here to make it [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-45","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/populussocks.com\/zh\/wp-json\/wp\/v2\/pages\/45","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/populussocks.com\/zh\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/populussocks.com\/zh\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/populussocks.com\/zh\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/populussocks.com\/zh\/wp-json\/wp\/v2\/comments?post=45"}],"version-history":[{"count":1,"href":"https:\/\/populussocks.com\/zh\/wp-json\/wp\/v2\/pages\/45\/revisions"}],"predecessor-version":[{"id":55,"href":"https:\/\/populussocks.com\/zh\/wp-json\/wp\/v2\/pages\/45\/revisions\/55"}],"wp:attachment":[{"href":"https:\/\/populussocks.com\/zh\/wp-json\/wp\/v2\/media?parent=45"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}