{"id":48,"date":"2026-08-18T05:04:26","date_gmt":"2026-08-18T05:04:26","guid":{"rendered":"https:\/\/populussocks.com\/faq-2\/"},"modified":"2026-08-18T05:06:21","modified_gmt":"2026-08-18T05:06:21","slug":"faq","status":"publish","type":"page","link":"https:\/\/populussocks.com\/zh\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

Frequently Asked Questions<\/h2>\n\n\n\n

Sizing & Fit<\/h3>\n\n\n\nHow do I choose my size?<\/strong>
Use our Size Guide<\/a> and measure your foot length. Grip socks are designed to fit snugly; if you’re between sizes, size up for a relaxed fit or down for a more compressive fit.<\/p>\n\n\n\nAre your socks unisex?<\/strong>
Yes. Our sizes cover both women’s and men’s shoe sizes.<\/p>\n\n\n\n

Grip & Performance<\/h3>\n\n\n\nDo the grips really stop slipping?<\/strong>
Yes \u2014 our silicone traction pods are engineered for strong grip on reformer machines, mats and studio floors. Grip is strongest when the silicone is clean.<\/p>\n\n\n\nHow long does the grip last?<\/strong>
With proper care (washing inside out and air drying), the silicone grip stays effective for many months of regular use.<\/p>\n\n\n\n

Care & Washing<\/h3>\n\n\n\nHow do I wash my socks?<\/strong>
Machine wash cold, inside out, with similar colours. Air dry \u2014 avoid the dryer, bleach and ironing. See How to Use & Care<\/a>.<\/p>\n\n\n\n

Shipping<\/h3>\n\n\n\nWhere do you ship?<\/strong>
Hong Kong, Taiwan, Singapore, Malaysia, Thailand, Indonesia, Vietnam, the Philippines and select international destinations. See Shipping & Delivery<\/a>.<\/p>\n\n\n\nHow long does delivery take?<\/strong>
Typically 1\u20133 business days in Hong Kong and 3\u201310 business days for the rest of the region, depending on destination.<\/p>\n\n\n\nDo you offer free shipping?<\/strong>
Yes \u2014 free shipping is available on orders above a threshold, which varies by destination. Details on our Shipping & Delivery<\/a> page.<\/p>\n\n\n\n

Returns & Refunds<\/h3>\n\n\n\nWhat is your return policy?<\/strong>
Unworn, unwashed items in original packaging can be returned within 30 days. See Returns & Refunds<\/a>.<\/p>\n\n\n\n

Orders & Payments<\/h3>\n\n\n\nWhat payment methods do you accept?<\/strong>
Credit\/debit cards (Stripe), PayPal, and HitPay (including local payment methods across Southeast Asia).<\/p>\n\n\n\nCan I track my order?<\/strong>
Yes \u2014 you’ll receive a tracking link by email once your order ships.<\/p>\n\n\n\nDo you offer wholesale?<\/strong>
Yes. Email hello@populussocks.com<\/a> for studio and wholesale enquiries.<\/p>","protected":false},"excerpt":{"rendered":"

Frequently Asked Questions Sizing & Fit How do I choose my size?Use our Size Guide and measure your foot length. […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-48","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/populussocks.com\/zh\/wp-json\/wp\/v2\/pages\/48","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/populussocks.com\/zh\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/populussocks.com\/zh\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/populussocks.com\/zh\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/populussocks.com\/zh\/wp-json\/wp\/v2\/comments?post=48"}],"version-history":[{"count":1,"href":"https:\/\/populussocks.com\/zh\/wp-json\/wp\/v2\/pages\/48\/revisions"}],"predecessor-version":[{"id":57,"href":"https:\/\/populussocks.com\/zh\/wp-json\/wp\/v2\/pages\/48\/revisions\/57"}],"wp:attachment":[{"href":"https:\/\/populussocks.com\/zh\/wp-json\/wp\/v2\/media?parent=48"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}